Privacy Policy

Rays Culinary Delights Pvt. Limited is the operator and licensee of www.sattviko.com (“Website”). Sattviko can be contacted by e-mail at customercare@sattviko.comThe protection and security of your personal information is one of Sattviko’s top priorities. This online Privacy Policy discloses Sattviko’s information practices for this Website and subscriber / membership based services (“Services”) including the type of information being collected, method of such information collection, use of such information and sharing of such information with third parties.  


By using this Website you agree to accept the terms of this Privacy Policy as well as the Website’s Terms of Use.  By accessing or using this Website you expressly consent to our use and disclosure of your personal information in any manner described in this Privacy Policy.  This Privacy Policy extends to both, users who visit the Website but do not transact business on the Website (“Users”) as well as users who are registered and are authorized by the Website to transact business on the Website (“Members”).

This Privacy Policy explains how Sattviko collects personal and non-personal information, classified as mandatory or voluntary and uses, discloses and protects such information through the Website. “Personal Information” refers to any information that identifies or can be used to identify, contact or locate the person, to whom such information pertains including, but not limited to, name, address, phone number, fax number, email address, financial profiles, identification  number and credit card information. 

PLEASE READ THE FOLLOWING TERMS OF OUR PRIVACY POLICY

PERSONAL INFORMATION THAT MAY BE COLLECTED

Sattviko shall collect and store any information that you may provide on our Website.  To enable you to become a member or subscriber of our Website we need to have your basic Personal Information.  Apart from this, when you visit our site, our systems collect details about your computer’s personal information like your IP address.  Please note that your IP address does not identify you personally.
No use or Services available on this Website are directed towards children.  Sattviko does not knowingly collect Personal Information from children or sell any of its products to children.

USE OF INFORMATION COLLECTED 

Sattviko owns all the information collected via the Website.  As applicable, the information collected by Sattviko shall be used to contact you about the Website and Website related news and Services available on the Website; monitor and improve the Website; calculate the number of visitors to the Website and to know the geographical locations of the visitors; update you on all the special offers available on the Website and provide you with a better shopping experience.  

Please note that when you place an order, some of your Personal Information will be passed on to the others who shall need to have access to some Personal Information like courier companies, credit card processing companies, vendors etc. to enable them and Sattviko perform their duties and fulfill your order requirements.  

Sattviko does not allow any unauthorized persons or organization to use any information that Sattviko may collect from you through this Website.
In the event Sattviko is required to respond to subpoenas, court orders or other legal process, your Personal Information may be disclosed pursuant to such subpoenas, court order or legal process, which may be without notice to you.  

Sattviko may share collective information such as demographics and Website usage statistics with our sponsors, advertisers or other third parties (such third parties do not include Sattviko’s marketing partners and network providers).  When this type of information is shared, such parties do not have access to your Personal Information.

By providing your number to Sattviko in any form you agreed to receive promotional information from Sattviko. In case you do not wish to receive such promotions please write to eat@sattviko.com with your phone number.

Linked Site: This Website may contain links which may lead you to other Websites.  Please note that once you leave our Website you will be subjected to the Privacy Policy of the other website and this Privacy Policy will no longer apply. Sattviko does not provide any Personal Information to these third-party websites

Sattviko implements standard measures to protect against unauthorized access to and unlawful interception of Personal Information. However, no internet site can fully eliminate security risks. 

Notwithstanding anything contained in this Policy or elsewhere, Sattviko shall not be held responsible for any loss, damage or misuse of Your Personal Information, if such loss, damage or misuse is attributable to a Force Majeure Event (as defined below).

"Force Majeure Event" shall mean any event that is beyond the reasonable control of Sattviko and shall include, without limitation, sabotage, fire, flood, explosion, acts of God, civil commotion, strikes or industrial action of any kind, riots, insurrection, war, acts of government, computer hacking, unauthorised access to computer data and storage device, computer crashes, breach of security and encryption, etc. 

BY USING THIS WEBSITE, YOU SIGNIFY YOUR AGREEMENT TO THE TERMS OF THIS PRIVACY POLICY, SATTVIKO RESERVES THE RIGHT, IN OUR SOLE DISCRETION, TO CHANGE, MODIFY, ADD OR DELETE PORTIONS OF THE TERMS OF THIS PRIVACY POLICY AT ANY TIME.

If you have any questions about this Privacy Policy, please feel free to through our Website or write to us at

customercare@sattviko.com